Cancellation policy and cancellation form
A. Cancellation policy
Right of withdrawalYou have the right to cancel this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier, the last have taken or has possession of the goods.
To exercise your right of withdrawal, you must inform us (BIRKHOLZ International GmbH, Albert-Einstein-Ring 46, 14532 Kleinmachnow, Germany, Tel.: +49 (30) 81 45 77 8 -19, fax: +49 (30) 81 45 77 8 -25, e-mail: firstname.lastname@example.org) by means of a clear statement (e.g. a letter sent by post, fax or E -Mail) about your decision to revoke this contract. You can use the attached sample revocation form, but this is not mandatory.
To meet the revocation period, it is sufficient for you to send the communication regarding your exercise of the right of revocation before the revocation period has expired.
Consequences of revocationIf you revoke this contract, we will owe you all payments that we have received from you, excluding delivery costs and additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is earlier.
You have received the goods immediately and in In any case, return or hand over to us at the latest within fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods back before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods , if this loss of value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion or premature expiry of the right of withdrawalThe right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal applies not for consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.
- Please avoid damaging and contaminating the goods. Please send the goods back to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
- Please do not send the goods back to us postage paid
- Please note that the above numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Withdrawal Form
If you want to revoke the contract, please fill out this form and send it back.
BIRKHOLZ International GmbH
Fax: +49 (30) 81 45 77 8 -25
Ordered on (*) ____________ / received on (*) _______________
Name of consumer(s)
Signature of the consumer(s) (only if notification is on paper )
(*) Cross out what is not applicable.